Bharti Airtel today announced the launch of ‘my airtel’ app for Airtel customers in India. This move by Airtel is the first of its kind by any telecom operator in the country. Airtel's 'my airtel' app is available at no additional cost and as per an official statement, it will allow Airtel customers across various services (mobile, fixed line, dth etc.) to check their outstanding bills, recharge their accounts, make payment, activate/deactivate any service and raise requests-complaints at the click of a button. Further, using this app, Airtel digital TV customers can also order movies and games without any assistance from the customer care. Customers can download the application by simply logging into airtel.in/myairtel or visiting their device app store. Alternatively, they can also SMS ‘myairtel’ to 54321 or via a QR code.
Airtel's my airtel application
K Srinivas, President-Consumer Business, Bharti Airtel said, “Data consumption in India has seen a sharp uptake. Today, Indian customers are increasingly accessing online content through cool apps as opposed to the conventional route of logging through browsers. In tune with these changes, we are pleased to launch our intuitive ‘my airtel’ app that has been designed to empower our customers and help them manage all their airtel services, effortlessly. The app comes with a smart layer of intelligence that will allow our customers to discover, access and self-manage a slew of services.”
The usual download charges, depending on the subscriber's data connection, will apply for downloading the application as well as accessing the application. For non-airtel Internet users, there will also be a one time SMS charge for authentication to their respective telecom operators.
It was recently reported that Airtel will also deliver Microsoft’s cloud based Office 365 business productivity solutions to Small and Medium Businesses by providing the service through its cloud platform. Under the agreement, Airtel will be able to power SMBs with access to Microsoft Office 365, addressing their connectivity and productivity requirements while allowing them to focus on their core business activities. Office 365, along with Airtel’s DSL and Internet Leased Ports/Lines (ILP) services, will empower SMBs with the option to create a public facing website with their own domain name and provide access to the latest releases from Office 365, state-of-the art anti-virus & anti-spam solutions and most importantly, anytime, anywhere access to documents and emails with best experience delivered on smartphones using Airtel’s network.
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